We had an exceptional experience with this Genesis dealership, completing our car purchase last night. Our sales representative, Johnny Rodriguez (pictured), a retired veteran, went above and beyond to ensure we got the car we wanted within our budget. As referrals from the Costco auto program, we were initially skeptical, but the dealership honored the Costco pricing and were very transparent about the additional incentives and discounts we were eligible for. Johnny even searched other dealers to find the model and color we desired, promptly informing us when a matching vehicle was available that would be arriving at the dealership. We also appreciated the professionalism of Joshua, who assisted us with the financing. Overall, we are happy first-time customers of this dealership and look forward to having our car serviced here and potentially shopping for more cars in the future.

QUICK ACCURATE SERVICE. GREAT DEALERSHIP

Thanks Ruben for the great service.

Thank you so much to Ruben for making our transaction a seamless process! He made the car buying process so easy and was very helpful, kind and knowledgeable. Will definitely return to this dealership and buy an another car from him the future! All the staff here we encountered was so amazing.

I recently enjoyed working with Michelle Agosto, Vehicle Exchange Manager at Gettel Genesis of Lakewood Ranch. She made purchasing a car seamless from looking to buy. I highly recommend the dealership, especially Michelle!

Bryan Davis is the best sales representative I’ve had ever and I’ve bought over 70+ cars

Encho was excellent to work with, straight forward, no bs, answered all questions and was attentive. If you are looking to purchase or lease your next Genesis Encho is your guy ! Thanks again

Went in for first time to Lakewood and I could not have been more impressed. My service advisor James McCormick was absolutely the best. He knew exactly what was wrong with my car. It was fixed within a few minutes then he made sure the car was washed since I had driven from Sarasota there, I have nothing but rave reviews for the Gettel Genesis at Lakewood . Even the service department waiting area is superb bravo Jim, Gettel.

I really wish my credit score was better

I just purchased a GV70 from them, and I cannot praise this dealership enough. Everyone I dealt with was extremely professional, knowledgeable, courteous, and friendly. And I LOVE my new GV70.

Our Certified Genesis GV70 car buying experience was spectacular with Gettel of Lakewood. From Gina following up with me and answering my emails at 7am on a Sunday, to Ruben taking videos of the car and being an excellent salesman, to finally Rachel who was so nice and helpful securing financing and completing paperwork. Ruben took the lead and secured us new trim that was under warranty so it will be replaced by Genesis. Rachel was honest and actually texted my wife back to let us know she secured a lower rate! How many dealers would have just pocketed the difference or never bother letting us know? No pressure sale and knowledgeable on the workings of the car by Ruben. He treats the car as if it is his and we appreciate him taking such good care of us. We will gladly drive the hour from Tampa next time we are in the market for a car.

Last week I purchased a 2014 CPO Genesis GV80 with very low miles for a great deal. I've never been in a Genesis much less driven one. The vehicle is the bomb! I was devoted to Mercedes for years, but his vehicle blow Mercedes away! Saleman, Alan, could not have been more knowledegeable or user friendly. I have recommended this dealership to many others.

This is a great Genesis dealership with outstanding customer service and friendly, professional staff members. Stop by and speak with them--you will be glad you did!

Excellent luxury vehicle anyone should test drive it

(Translated by Google) The attention is wonderful, its people are very special. (Original) La atención es maravillosa, su gente es muy especial.

Easy 5 stars. My Genesis G70 had to get towed into the dealership due to a check engine light m. Mark over in the service department, had everything taken care immediately. Beyond helpful, this is the true Genesis Concierge experience!

Purchased a new GV70 two weeks ago and would say this is the best experience I have had with buying a new vehicle. From sales to finance to management a classy operation. Actually walked out feeling great about the experience I had with my new purchase. Highly Recommend.

Gettle Hyandai/ Genesis of Lakewood does great maintenance. Glad they are done with the building remodel; it makes the wait times go much faster. They have snacks, beverages, and tv while you wait in comfort. The reps are very helpful and honest.

Mark Phillips addressed my needs immediately and took care of every aspect of my first service experience after purchasing my Genesis. Thank you for the great service!

People are the best there do respectful and so helpful

Love it

I love this place and all the staff is very kind and proffesional

Excellent service

I bought my Tucson here. No real issues with the sales or service dept. But watch out the finance guy will slip in a $1k paint service and tell you its mandatory (it isn't)

Josh is going to do his best to get me in to a new car just have to do some small steps