My salesman was Jonathan Mitchell and was very helpful during and after the transaction was completed. I would highly recommend him to anyone.

They got me in quickly. They were very communicative. Couldn’t ask for better. Madison, my service advisor, was amazing! She kept me advised and made sure that my car was spotless when I got it. Above and beyond. She was amazing!

I got an oil change from a place in Sarasota last week and they informed me that my 2023 Genesis G70 3.3 Sport Prestige CPO had an oil pan leak. They said I should take it to a dealership. I called three dealerships and Gettel Genesis Lakewood was the one that could get me in the soonest and provide me with a loaner. I took it in yesterday at 8:00 AM and was told by The service advisor, Madison Gonzalez, that it could take 24 to 48 hours for the mechanic to determine what the problem was. She then got me a loaner and said she'd keep in touch as things developed. She called me about noon to tell me they were working on the car sooner thyan they thought and I'd probably get it back that afternoon. She called again around 4:30 to say the car was ready, the oil pan leak was fixed and it was all covered by the warranty. This was an amazingly smooth process. Communication was informatice and timely. The car was repaired quickly and the loaner kept my day from being interrupted. While I didn't buy the car from this dealership, they are my new go-to service dealership. If you have a Genesis and need service, call Madison Gonzales at Lakwood Genesis! You won't be sorry.

Sales person was perfect!!! Then came the managers. After stating we don't talk to managers. Tried to sell us something else. Then came the different prices and pressure Immediately saw what they were doing. I love salespeople who try that stuff. It was very difficult to get our car keys back. Told them if I didn't get them in 30 seconds I was calling 911. They reluctantly gave them to us. Had a copy of their last numbers. Got home and wife ( forensic account) was reviewing it and found $1800 to the dealers favor. Not sure if its deceptive practices or what. This is the second Gettle dealership that tried this. Anyway drove to Sarasota and bought a Lexus in 20 minutes. Beware know your stuff and chk the numbers! Be assertive your there to buy a car not to make friends. If not allowed.

NOTE this review is for the salesperson not the dealership.. We spoke to Megan P. and what a pleasure. She was very product savvy and was able to answer all our questions. Very, very personable Highly recommend

Great sales team and service department!!

Recently purchased a Certified Preowned Hyundai from Gettel Genesis Of Lakewood. I worked with Alan Ragoonanan. Total experience was fantastic. Everyone I encountered was very friendly and professional. No high pressure sales at all. Appointment to test drive was easy to schedule and all questions about the vehicle and warranty were covered thoroughly. I would highly recommend contacting Alan if you are considering a new or used vehicle.

We had an exceptional experience with this Genesis dealership, completing our car purchase last night. Our sales representative, Johnny Rodriguez (pictured), a retired veteran, went above and beyond to ensure we got the car we wanted within our budget. As referrals from the Costco auto program, we were initially skeptical, but the dealership honored the Costco pricing and were very transparent about the additional incentives and discounts we were eligible for. Johnny even searched other dealers to find the model and color we desired, promptly informing us when a matching vehicle was available that would be arriving at the dealership. We also appreciated the professionalism of Joshua, who assisted us with the financing. Overall, we are happy first-time customers of this dealership and look forward to having our car serviced here and potentially shopping for more cars in the future.

QUICK ACCURATE SERVICE. GREAT DEALERSHIP

Thanks Ruben for the great service.

Thank you so much to Ruben for making our transaction a seamless process! He made the car buying process so easy and was very helpful, kind and knowledgeable. Will definitely return to this dealership and buy an another car from him the future! All the staff here we encountered was so amazing.

I recently enjoyed working with Michelle Agosto, Vehicle Exchange Manager at Gettel Genesis of Lakewood Ranch. She made purchasing a car seamless from looking to buy. I highly recommend the dealership, especially Michelle!

Bryan Davis is the best sales representative I’ve had ever and I’ve bought over 70+ cars