I just purchased a GV70 from them, and I cannot praise this dealership enough. Everyone I dealt with was extremely professional, knowledgeable, courteous, and friendly. And I LOVE my new GV70.

Our Certified Genesis GV70 car buying experience was spectacular with Gettel of Lakewood. From Gina following up with me and answering my emails at 7am on a Sunday, to Ruben taking videos of the car and being an excellent salesman, to finally Rachel who was so nice and helpful securing financing and completing paperwork. Ruben took the lead and secured us new trim that was under warranty so it will be replaced by Genesis. Rachel was honest and actually texted my wife back to let us know she secured a lower rate! How many dealers would have just pocketed the difference or never bother letting us know? No pressure sale and knowledgeable on the workings of the car by Ruben. He treats the car as if it is his and we appreciate him taking such good care of us. We will gladly drive the hour from Tampa next time we are in the market for a car.

Last week I purchased a 2014 CPO Genesis GV80 with very low miles for a great deal. I've never been in a Genesis much less driven one. The vehicle is the bomb! I was devoted to Mercedes for years, but his vehicle blow Mercedes away! Saleman, Alan, could not have been more knowledegeable or user friendly. I have recommended this dealership to many others.

This is a great Genesis dealership with outstanding customer service and friendly, professional staff members. Stop by and speak with them--you will be glad you did!

Excellent luxury vehicle anyone should test drive it

(Translated by Google) The attention is wonderful, its people are very special. (Original) La atención es maravillosa, su gente es muy especial.

Easy 5 stars. My Genesis G70 had to get towed into the dealership due to a check engine light m. Mark over in the service department, had everything taken care immediately. Beyond helpful, this is the true Genesis Concierge experience!

Purchased a new GV70 two weeks ago and would say this is the best experience I have had with buying a new vehicle. From sales to finance to management a classy operation. Actually walked out feeling great about the experience I had with my new purchase. Highly Recommend.

Gettle Hyandai/ Genesis of Lakewood does great maintenance. Glad they are done with the building remodel; it makes the wait times go much faster. They have snacks, beverages, and tv while you wait in comfort. The reps are very helpful and honest.

Mark Phillips addressed my needs immediately and took care of every aspect of my first service experience after purchasing my Genesis. Thank you for the great service!

People are the best there do respectful and so helpful

Love it

I love this place and all the staff is very kind and proffesional

Excellent service

I bought my Tucson here. No real issues with the sales or service dept. But watch out the finance guy will slip in a $1k paint service and tell you its mandatory (it isn't)

Josh is going to do his best to get me in to a new car just have to do some small steps

Busy car lot. Under some construction on the Hyundai side of the lot. So, portable buildings are used for sales and service. I would recommend having a ride home while waiting for your car as seating is limited in the portables, and a bit uncomfortable. Parking is very limited, and leaving the service area is difficult. But staff is friendly. Work done was good. Although I made an appointment to go back for some other work needed, and even though the guy said he made my appointment, I never got any emails, texts or notifications that my appointment was made. I'll try again another time. Hopefully construction will be done.

First routine service at this location and it was very pleasant. I dropped my car off, jumped in a loaner vehicle and was on my way back to work. The entire staff was friendly and helpful throughout the process and my car was serviced and ready for pick up at the time given. Will be going back when the time comes.

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

I was satisfied with my visit and the service and staff were excellent would recommend to family and friends keep up the good work guys and gals

Even though the dealership is under major construction the service team comes through every time and in all ways! Very pleasant to deal with and they actually care about their customers. (Something other brands and dealerships should take note of) Love my Genesis and love the service at Gettel Genesis Lakewood .

Friendly staff. Was an easy process

Good quick service that took care of our issues promptly and with good customer service

Knowledge help😎😎

We came on Saturday 9/25/23 from Hollywood, FL to lease a G70 Genesis. Juan, Josh, Gina, & GSM Merrick did a wonderful job and have fabulous customer service. We left in a beautiful G70. Would give Gettel Genesis team six stars if possible. Thanks again! - Moe